Privacy Policy

Entity: Sovren Technologies Inc. ("Sovren," "we," "us," or "our")

This Privacy Policy explains how Sovren collects, uses, discloses, and safeguards information when you access or use the Sovren Node platform located at node.sovrentech.io (the "Site") and related infrastructure services (collectively, the "Services").

This Policy applies only to information collected through the Site and Services. It does not apply to third-party platforms, wallets, exchanges, or services that may interact with the Sovren Network. Sovren provides access to infrastructure services and does not control user-managed wallets or third-party integrations.

1. Information We Collect

A. Account & License Information

If you purchase a node license, register an account, or contact us, we may collect:

• Name, email address, mailing address, telephone number
• Payment and tax-related information (where applicable)
• Wallet address(es)
• Any other information you voluntarily provide

B. Blockchain & Node Data

Participation in the Services involves interaction with decentralized infrastructure. We may collect or process:

• Public wallet addresses and transaction hashes
• Node identifiers and public keys
• Signed usage or validation records
• Aggregated resource metrics (e.g., compute, storage, bandwidth)

Wallet addresses may be considered personal data under certain laws when linked to an identifiable individual.

C. Usage & Technical Data

• IP address
• Browser type and device identifiers
• Operating system
• Log files and performance data

Under certain laws (e.g., CPRA), these may be considered personal information.

D. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure the Site
• Maintain user sessions
• Remember preferences
• Analyze traffic and performance

See Section 7 for additional details.

E. Communications

We collect information you provide in communications, including:

• Emails
• Support requests
• Messages and associated metadata

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain Sovren Node services
• Process node license purchases and account registration
• Support participation in the Sovren Network
• Maintain network integrity and security
• Detect and prevent fraud, abuse, and cyber threats
• Comply with legal, tax, and regulatory obligations
• Respond to user inquiries and support requests
• Improve system performance and reliability
• Enforce our contractual rights

We do not sell personal information.

3. Blockchain Transparency & Limitations

Due to the nature of blockchain technology:

• Wallet addresses and transactions may be publicly visible
• Records are immutable and cannot be modified or deleted
• Sovren cannot alter or remove on-chain data
• Account deletion does not remove blockchain history

Users are responsible for understanding the public nature of blockchain systems.

4. Sharing of Information

We may share information in the following circumstances:

A. Service Providers

With vendors supporting payments, hosting, analytics, and compliance operations

B. Affiliates

Within the Sovren corporate structure for operational purposes

C. Legal & Regulatory

To comply with applicable laws, subpoenas, regulatory requests, or compliance obligations

D. Corporate Transactions

In connection with mergers, acquisitions, financing, or restructuring

E. Aggregated or De-Identified Data

We may share anonymized data that cannot reasonably identify individuals

5. California Privacy Rights (CCPA / CPRA)

California residents may have certain rights under applicable law:

• Know what personal information is collected
• Request deletion or correction
• Opt out of the sale or sharing of personal information
• Limit use of sensitive personal information
• Not be discriminated against for exercising privacy rights

Requests may be submitted to: support@sovrentech.io

We may require verification of identity before processing requests.

Certain information may be retained for security, fraud prevention, legal compliance, or due to blockchain immutability.

6. GDPR Rights (EU / EEA Residents)

EU/EEA residents have the right to:

• Access and obtain a copy of personal data
• Rectify inaccurate information
• Request erasure (subject to blockchain limitations)
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority

Legal bases for processing include contractual necessity, legitimate interests, legal obligations, and consent.

Requests may be submitted to: support@sovrentech.io

7. Cookies & Tracking

• Essential cookies are always active
• EU users must opt in to non-essential cookies
• U.S. users may opt out where required by law

Users can manage cookie preferences through the Site's cookie banner.

Cookies may include essential, functional, analytics, and security-related technologies.

8. Data Retention

We retain personal information as long as necessary to:

• Fulfill contractual obligations
• Maintain security and prevent fraud
• Comply with legal and regulatory requirements

Retention periods vary based on applicable laws and operational needs.

• Blockchain data is permanent
• Off-chain personal data may be deleted or anonymized upon request (subject to legal limitations)
• Certain records may be retained as required by law

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information.

However:

• No system is completely secure
• Blockchain data is inherently public
• Users are responsible for safeguarding private keys and wallet credentials

Sovren does not control user-managed wallets.

10. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. Where a higher minimum age applies under local law, we will comply with applicable requirements.

11. International Data Transfers

Information may be processed in the United States and other jurisdictions.

Where required, transfers from the EU/EEA are conducted using approved mechanisms such as Standard Contractual Clauses.

12. Network Participation Disclaimer

Participation in the Sovren Network involves the use of decentralized infrastructure.

Any future network-based functionality, including digital tokens if implemented, is intended for utility purposes within the network only.

• Tokens do not represent equity ownership in Sovren
• Functionality may evolve based on technical and regulatory developments
• Regulatory treatment may vary by jurisdiction

Users are responsible for understanding applicable laws in their location.

Nothing in this Privacy Policy constitutes financial, investment, or legal advice.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact Information

Sovren Technologies Inc.

Email: support@sovrentech.io

EU residents may also contact their local data protection authority.